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Designed for Developers and Sales.

The Runway CRM app is a powerful, comprehensive property-specific CRM designed to streamline sales, customer relationship management, marketing, and reporting for Community Developers and Volume Builders. Whether you’re managing sales teams, coordinating sales workflows, or automating your marketing campaigns, Runway CRM equips your team with the tools to succeed.
 

General Features

Runway CRM offers a robust set of features to efficiently manage your sales processes and customer interactions. The platform is fully responsive and enhances every aspect of your operations.

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  • Property Shortlisting: Easily shortlist homes, lots, apartments, townhouses, condos, and commercial properties from Runway inventory apps or your website.

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  • Custom Profiles: Create tailored customer profile questions to capture essential information.

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  • Sales Pipeline Management: Configure statuses and deadlines to keep your sales process on track.

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  • Multi-Brand/Community Management: Configure and segment multiple brands and communities, defining what users can see and do to ensure secure and efficient operations.

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  • Calendar and Email Integration: Seamlessly sync with all major calendar and email software.

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  • Branded Communication: Send branded emails to maintain consistent and professional communication with clients.

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  • Advanced Search: Utilize quick and advanced search options with the ability to save searches for future use.

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  • Reminders and Notifications: Stay organized with automated reminders and notifications.

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  • Prevent Duplicates: Benefit from active contact deduplication alerts to maintain clean, accurate contact lists.

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  • Model/Display Home Management: Manage display/model home centers, including open times and staff rosters.

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  • Lead Distribution: Rotate and distribute leads automatically to available sales team members based on their availability.

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  • Sales Rep Handover: Ensure smooth transitions with the Sales Rep Handover function when a team member leaves.

Quoting and Sales Workflows

Runway CRM simplifies the creation and management of quotes and sales workflows, ensuring that your team delivers accurate and timely information to clients.

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  • Comprehensive Quotes: Calculate home prices, land costs, site costs, floor plan options, council fees, regional pricing, VPB/materials options, and custom costs all in one place.

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  • Sales Management: Manage sales for homes, land, house and land packages, apartments, condos, and commercial properties.

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  • VPB Integration: Integrate the VPB options database with other systems for accurate pricing and material selections.

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  • Sales Workflows: Design workflows that mirror your sales process, ensuring consistency across your team.

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  • Automated Notifications: Set up reminders triggered by specific activities within the workflow.

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  • Client Communication: View quotes online, print PDFs for clients, and automatically send updates via email to clients, staff, and third parties at key milestones.

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  • Payment and Commission Management: Construct and apply payment and commission templates that trigger at process milestones, streamlining financial management.

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Reporting

Runway CRM’s reporting capabilities provide real-time insights into your sales and marketing performance, enabling data-driven decision-making.

 

  • Live Data Updates: Benefit from incremental data warehouse updates, ensuring your sales reports are always current.

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  • Beautiful Dashboards: Choose from a variety of proven, visually appealing dashboards to visualize your data.

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  • Custom Reports: Configure and build your own reports to meet your specific business needs.

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  • BI Integration: Integrate with leading business intelligence tools if you prefer to use external analytics platforms.

Runway CRM’s marketing automation tools make it easy to design and manage multi-step email campaigns, allowing you to engage your audience effectively.

 

  • Campaign Creation: Build multi-step email campaigns tailored to your marketing strategy.

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  • Email Editor: Use the intuitive editor to create engaging, personalized email templates.

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  • Automated Sends: Apply saved searches to campaign steps and trigger sends at specific times throughout the day.

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  • Bulk Campaigns: Easily manage and send bulk email campaigns when needed.

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  • Rich Content: Enhance emails with images, documents, videos, and surveys to increase engagement.

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  • Performance Tracking: Track email opens, clicks, and responses to measure the effectiveness of your campaigns.

Marketing Automation

Why Runway

Runway 7 is the premier platform for home builders and community developers, offering advanced tools to streamline marketing efforts, manage inventories efficiently, and enhance customer engagement. Here’s why Runway 7 is the perfect choice for your business:
 

Comprehensive Solution

Centralized inventory management, advanced email marketing automation, and more, all in one platform.

Built for Property

Designed specifically for the needs of home builders and community developers.

Unparalleled Flexibility

Create unlimited house and land packages, customize website components, and generate professional PDFs.

Seamless Integration

Connect with leading CRMs and marketing tools like HubSpot, MailChimp, Dynamics, and Salesforce.

Interactive Tools

Engage buyers with interactive kiosks, responsive website components and detailed portals.

Data-Driven Decisions

Used advanced reporting and analytics to optimize strategies and make informed decisions.

Continuous Improvement

We update our platform based on your feedback to meet your evolving needs.

Cost-Effective Solutions

Affordable a-la-carte plans starting from $500 per month.

Global Experience

Over 25 years of experience with a global team in Australia, USA, Europe and India.

Industry Awards

The past few years have been award-winning for the Runway platform and associated apps. We thank our clients for the opportunity to work with them and our dedicated teams in Australia, India and the USA for developing our amazing solutions.

Runway wins Nationals Silver Award for Best Use of Technology

2023

The Nationals Silver

Best Use of Technology

Runway wins Star Award for Best Business System

2023

Star Award Winner

Best Business System

Runway wins Nationals Gold Award for Best Website

2024

The Nationals Gold

Best Website

Runway wins McSam Award for Best Website

2024

McSam Winner

Best Website

Runway wins McSam Award for Best Use of Technology and Best Associate Website

2022

McSam Winner

Best Associate Website, Best Use of Technology

Runway wins Star Award for Best Business System and Best Website

2022

Star Award Winner

Best Business System, Best Website

Runway wins Nationals Silver Award for Best Use of Technology and Best Website

2022

The Nationals Silver

Best Use of Technology, Best Website

Runway wins McSam Award for Best Use of Technology

2023

McSam Winner

Best Use of Technology

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